Owner's manual

Front-desk staff

Available now

Run the desk: calendar, walk-ins, check-in, open play, and tournaments.

Who this is for: Membership roles staff, finance, owner, or admin.

Where to go

Capabilities

CapabilityStatus
Live court calendarAvailable now
Walk-ins, check-in, start/complete/no-showAvailable now
Move/extend sessions and collect paymentsAvailable now
Open play and tournament opsAvailable now
Equipment issue/returnAvailable now

Start of shift

  1. Sign in and open Staff desk.
  2. Select the correct branch in the workspace picker.
  3. Review today’s bookings and open the calendar.
  4. Use Check-in to scan passes as players arrive.

Limits

  • Cannot delete an organization or manage platform tenants.
  • GCash payout and org-wide policy setup belong to owner/admin.